Our pricing structure is based on your organisation's ability to pay. We aim to keep our pricing fair across all price bands.
Prices shown are for half day / full day / two-day training:
- Non-profit organisations with annual income under £500,000 - £70 / £120 / £190
- Non-profit organisations with annual income of £500,000 to £5m - £120 / £180 / £290
- Non-profit organisations with annual income above £5 million & local/public authority or commercial business - £170 / £270 / £450
For our short courses, we offer a set price of £60 for all organisation sizes unless otherwise stated.
Payment must be received in full no later than 7 days prior to the start of the course. We reserve the right to reallocate the course place to another delegate if fees are not paid in time.
Please ensure that any discount codes are applied to your purchase before finalising your payment. These codes cannot be added to your purchase at a later date.
Partners of QSA, early bookings and multiple bookings may be eligible for a discount. Please contact email@example.com to find out.
Confirmation of your booking
Our terms and conditions will apply at the time your booking request is received and you are liable for payment of the fees.
If you book your training course online you will receive an email acknowledging your booking request and payment. Please check the details of the booking are correct and if you would like to make any amendments to your booking please contact us on 0208 983 5030 or firstname.lastname@example.org.
In the unlikely event that the training has been over-booked, we will contact you to either change to a different date or arrange a refund to the payment card.
If you do not receive a confirmation email please check your junk mailbox first, before contacting us to confirm the status of your order.
When we have processed your booking we will send you an invoice or receipt, and a delegate confirmation by email. This usually takes up to 24 hours.
Substituting your place for another colleague/person
At any stage after the booking is made, if you wish to transfer a place on a course to another delegate please email your request to email@example.com and we will send an acknowledgement once processed.
Please email your request to firstname.lastname@example.org and we will contact you to confirm your transfer. Bookings can be transferred once.
If you are not able to attend your course or you wish to cancel and you do not wish to transfer to an alternative date in the future, the following charges will apply:
21+ working days prior to the event – 20%
1-20 working days prior to the event – 100%
Non-attendance on the day – 100%
Please email your full booking details to email@example.com and we will contact you to confirm the cancellation.
Payment and fee bands
We operate a fee band system so that our training is accessible to smaller voluntary groups and charities. When booking you will be asked to confirm which fee band your organisation falls under.
The fee bands are as follows:
- Non-profit organisations with annual income up to £500,000;
- Non-profit organisations with annual income of £500,000 and above;
- Non-profit organisations with annual income above £5 million;
- Local / public authorities and commercial organisations.
Use of resources and intellectual property
Quaker Social Action maintains the copyright over any intellectual property we provide you, and these cannot be reproduced, used for any commercial purpose or provided outside of your organisation without the prior permission of Quaker Social Action. This includes:
- copying our work;
- distributing copies of it, whether free of charge or for sale;
- renting or lending copies of our work;
- performing, showing or playing our work in public;
- making an adaptation of our work;
- putting it on the internet.
If you have any questions about the use of our resources please ask the trainer or contact firstname.lastname@example.org