Heather manages Fair Funerals, a campaign which tackles the underlying causes of funeral poverty.
Her role sees her lobbying politicians, encouraging funeral directors to be more transparent about their costs, and responding to media enquiries. She works very closely with QSA's Down to Earth project, who provide direct support to people struggling with funeral costs.
Previous to joining QSA, Heather worked in charity media and communications for equalities charities. She was also a writer and editor for Women’s Views on News.
Outside of work, Heather is involved in housing campaigning, supporting private tenants to understand and enforce their rights.